If you ordered PLEASE READ:
(if you are just stopping by check out this post and the one below)
We are experiencing some glitches, I am aware of each of them, and I want to update you.
I’m so excited you are all excited about the “unofficial” opening of our store! There were so many people accessing it at the same time we had some ‘error” messages occur.
I appreciate your patience as we work everything out. The reason for our unofficial opening was to ensure SMOOTH sailing for our actual opening January 3rd.
Now that being said we have certainly had some glitches!! Initially the store was VERY slow (as was the download process). I called our web-host and the problem is now fixed. Things should run a lot quicker.
If you were a email subscriber and attempted to immediately use the coupon code for your FREE template, please try that again, it is now fixed. This email was available ONLY to subscribers.
If you have purchased/downloaded any of the Pretty Printable © digital papers or Pretty Packaging ©templates and received a notice that they were already downloaded, or download has expired-that is in the process of being fixed. Please give it a little time today so we can fix it for you.
You can later go to your account and download them!
That is all for now. In the meantime I really want to thank you all the kind words and support!
Our web-host said he has never seen so many people attempting to access a site at ONE time!
I appreciate each of you!
I am doing my best to get everything all worked out (or should I say poor Sara is!)
ADDITIONAL UPDATE:
Store is running SLOW and downloads are taking a LONG time! Sorry. There isn’t too much more I can say other than
this isn’t NORMAL, and we are working to fix it. There is just a influx of people downloading.
So please bear with me. Everyone will get everything
If you don’t NEED to download now, maybe wait till later, when things settle down. You have 2 days to access your files, and 5 attemps.
37 Responses for "Store Update"
The quality of your work speaks for itself. It will all be worth the wait. With great anticipation, I will do my best to wait patiently!
i’m still so excited for you, Lauren! and Sara is too! please know she is doing her best! We both can’t wait to see what you come up with next!
I love all your templates and the wonderful paper crafting projects that they make. Of course, I am excited that you now have your own store and had to post in on my blog for my friends to see. Good luck on your new endeavor and much success in the future!
Thank you so much for all your hard work and for getting back to my email so quickly regarding the download problems, I really appreciate all you do and I am so excited that I was able to place my first (of many to come) orders with your company today.
Lauren your new site is fab and we know you are working constantly to improve it! Believe me we are more than willing to wait! I downloaded all three templates this am and can’t wait to try them out!
I never got my email 🙁 and it says I am already a subscriber when I went to doublecheck. And, it’s not in my junk mail.
Well my purchase completed after a loooong time. I kept smiling and thinking that it never has taken me this long to only spend $12….hehehe. I waited for 25 minutes and my 1st download never happened and when I checked my order it showed that I have used one ….. :(. Now I am scared to try again and waste all my downloads. I hope I still get to do it today to be able to start crafting. I am not complaining, just anxious to play. I am so happy to “visit” Lauren again. Thanks Lauren for an amazing job.
NO PROBLEM!! I kind of guessed there might be something buggy, and was waiting to get back to it later so you could work things out!!
Lauren, Thanks for the update! I will try to be patient to get my downloads but it is hard with all of your talent waiting to be accessed. That just shows how you are loved for you and what you do!
Congratulations on your new adventure and am looking so forward to your official opening.
Thanks for everything,
Liz
Just wanted to say no worries – it is a great tribute to you and your talent that so many people are hitting your site to purchase! 🙂
No problem Lauren. I figured that was the case while making my purchase since I was one the of the many who helped crash PTI & MFT so many times on release nights in the beginning. 🙂 This is just the Lord’s way of telling me to get off the computer and start getting stuff done. 😉
Hang in there my friend.
Hi there Lauren,
Same as Tammi, i’m a subscriber also and never got my email. went to try again and it says i’m already a subscriber.
hugs,
Rachel
NO WORRIES! It worked perfectly for me (though slow on the download) but it eventually worked! Just WAY excited to see everything, especially your new acrylic stamp line!!!
I’m also a subscriber and never got the email. I only got the email about the glitches. Can you send the original email again please? [email protected]
I can’t wait for your official opening! The sneak peeks are great! It didn’t take me long to download my purchases. I also want to say thank you for including the PDF version of the template with the SVG format that I ordered. I like the idea of being able to resize my templates and also to mass produce them for treats. But, sometimes, I don’t want to deal with the computer so having the PDF templates are great! I so love the idea of coordinating stamps with the templates. I’m eagerly waiting for January 3!
It’s all good, Lauren. Think of it this way – anticipation builds excitement. I’m completely excited about what I’ve gotten so far. Keep the good stuff comin’ girl.
Lauren, Congratulations…yes things were a little slow, but well worth it. I loved the digital paper and can see myself using it often. I have not done anything with the templates YET. However, true to your previous templates I’m sure I will love them. I am looking forward to your new endeavor with great anticipation now all the more so. I have really missed you lately but can see you have been a busy lady. Keep up the good work and I’m sure you will hear from me again.
Lauren! I’m so excited for you!! There will always be computer “gliches” but they all work out. I didn’t do any of the downloads yet figured let it settle down. Can’t wait to see the stamps, I saw you had the name of the sets but no images yet! Awesome DT! I’m excited for my fellow JUGS girlies and I know they will rock it for you!
Oh no, I am in so much trouble. I was able to download everything except for The 12 Days of Snowflake. The first time it almost worked but I could open the file, probably something I did. I have tried now unfortunately 4 more times and the last few times it told me that the website could not be found. Now I am out of luck. Is there anyway to purchase them…….sobbing…. 🙁 help!!!
It’s finally here! I am so happy for you Lauren. I am receiving all info about your store and I will tell you I am thrilled with everything I am seeing right now. I cann’t wait for the official opening! I wish you with all my heart all the sucess you could have. You deserve it!
I really admire your dedication and you are an inspiration to me!
Great design team! I love Pam and Kristi. I am heading to their blogs right now to congratulate them!
Many blessings for your and your family!
Big hugs!
Just wanted to say hi, Lauren, and tell you I can hardly wait for your website to be up and running! You have us all on pins and needles! You are amazingly talented and we are thrilled you have made this gigantic step!
Love, love, love your templates. I can’t wait for your store to officially open.
First, CONGRATS on your new store. I love your work & continue to be amazed at your new projects/templates. Trying to download now & hoping it completes. I’ll wait on the larger file later.
Second, I signed up for your newsletter 11/20/09 anxiously awaiting your store opening to make a purchase, but never received an email. Please check.
Hugs, Marsha
the quality of work does speak for itself and Lauren no worries here everything will fall into place. I downloaded
my freeby from your store and thank you so much. Many thanks also for your creative spirit. Congrats on your new
endeavor its going to be a big hit……………….
Download for 12 days states it will take 11 hours. I know this can’t be true since I have high speed with cox. Wondering when it will be fixed already wasted 2 downloads. Love everything that you have shown us so far. I am very excited for you.
December 19th, 2009 at 11:31 am 24
the quality of work does speak for itself and Lauren no worries here everything will fall into place. I downloaded
my freeby from your store and thank you so much. Many thanks also for your creative spirit. Congrats on your new
endeavor its going to be a big hit
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